This image has an empty alt attribute; its file name is LOGISTICS.jpg
A lot of people planning to start new businesses ignore operational logistics in their business planning. They assume that things will simply fall into place on their own, once they start trading.

Sadly this cannot be further from the truth. If you do not outline, clearly, how you will serve your customers on, a day-to-day basis, then you will experience unwanted disruptions, to your business.

You should be, absolutely clear, about;

How you will accept, service, and record customer orders.

This will involve a clear definition of all your, business operations logistics. Your operational framework should identify for you, things such as;

Who will be responsible for doing what?

What happens to the order once you receive it?

Who is responsible for servicing the order, and how will they do it?

How long should they take to do it?

Who will prepare the products ready for delivery?

How will they be packaged?

Who will inspect the order requisition, to ensure that the order matches the products prepared?

Who will ship the product for you?

Who will do the follow-up to find out if the customer, safely, received their products, and whether they are happy with the service rendered?

Who will deal with customer service issues, and complaints?

These issues are extremely important and are often forgotten in all the excitement of idea analysis, and business plans.

This image has an empty alt attribute; its file name is LOGISTICS-1.jpg
A well-written business plan must have a basic logistics framework outlined. However, it is very difficult to have a detailed logistics plan, within the business plan.

That is why I suggest that you draft a separate, detailed back office, and logistics, plan. Every aspect of your day-to-day operation should be well-defined, in that plan.

Never leave anything to chance in your business. Plan everything. The last thing you want in your new start-up is a situation where you receive your first orders and you suddenly discover that you have no idea how to service that order.

Another important point is that you have to effectively cost your back office and logistics function. Failure to efficiently account for back-office costs can often lead you into making incorrect profit projections.

Worse still you may catastrophically fail to create a financial provision for such costs, leading to avoidable business operations disruptions.

Therefore be wise and do all your homework before you open doors to your first customers. I hope you will find this piece of advice helpful in your business planning process.

Previous articleDrug Addict Gives Birth in Motel bathtub-Bites off the Umbilical code
Next articleLarge Chested Mother in Furious Cleavage Row
We, at the 18yard, are an organisation whose primary objective is to provide both, aspiring and existing, entrepreneurs with essential business tools. Our contributors are fully qualified and experienced experts, in different specialty fields. Our discussions at the yard cover a number of carefully selected categories. Currently our classifications are as follows; Entrepreneurship Our core business is the provision of well researched, high quality, helpful business information. We want to give both aspiring and existing business people, essential business information that they can actually use to achieve their operational goals. We endeavour to forge valuable relationships with our readers through posting useful and highly informative, entrepreneurial articles. Our content is written by experts who have wide knowledge and experience in the business world. All we want to achieve here at the Yard is to be able to give you critical tools that will add value to your business. We also publish interviews and videos of well-known business experts that will inspire you to attain that next level of achievement in both your business and personal life. Health & Fitness What value is business success to an individual if they do not have matching good health? For people to be able to setup and run businesses successfully, they need to be of good health. That is why we have this category where we provide expert health and fitness information to our readers. Part of our objective is to combat obesity among business people, and to promote, good nutrition and healthy lifestyle, fitness and exercising, and overall individual wellbeing. We sincerely hope that our readers will effectively use this critical resource to live long, healthy, and fulfilling lives. News Feeds In this section of the Yard, we bring our readers interesting news from all over the world for their enjoyment. This section could be global politics, funny news, or just anything we may feel is of value to our readers. Celebrity & Entertainment Entrepreneurs do not live in a vacuum. They need leisure& entertainment as much as the next guy. Who doesn’t want to hear about, the latest celebrity gossip, or news about which celebrity has gone broke, or information about that new movie that’s coming out? We all want to hear about celebrity scandals. It could also be news about the hottest holiday deals that our reader may require. Whatever information we may feel our readers need, we at the Yard take the responsibility to research and provide such news and information. Sport We all love sport and Entrepreneurs are no different. They too love sport and hence we at the yard also cover different sports for our readers to enjoy. We do cover all kinds of sport but we deliberately have a bias towards football. Our Content Our content is a combination of curated news and original expert content.

Leave a Reply